Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
+88 (0) 101 0000 000
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Our Services

Network & Intelligent Campus Ecosystems main services:-

  • Support and deliver ICT services to the University
  • Manages and administer IT operations and projects
  • Support teaching & learning experience
  • Support audio and visual

Multimedia Learning System (MMLS)

Multimedia Learning System (MMLS) is a robust, easily deployed, web-based, intelligent Learning Management System (iLMS) which supports multimedia content. Multimedia Learning System was developed due to the high demand for a sophisticated, easy-to-use, and affordable online education software platform. It promotes adaptive learning; individualized learning paths based on its extremely powerful, open standards based architecture. MMLS is able to attract the attention of the education sector as well as the business corporations to engage e-learning into their organization for a better learning and working environment altogether.


The MMLS has some profound features and conforms to International Standards. You may access the MMLS here


MMLS has won Gold medal in the National University Carnival on E-Learning (NuCeL) 2014 and a silver medal in 2015.

Mobile Application

Now students are able to navigate through the campus at ease. The MMU mobile app covers critical features such as the Student Digital ID, announcements, campus map and access online forms. These apps are downloadable for both android and ios.


During convocation event, MPU will release a special edition of MMU Convo App. This mobile app will assist graduates to receive latest convo announcements and bulletin, assist parents and visitors to move around the campus and overall improve communication between the University and graduates.

QR Code Attendance

QR Code Attendance is develop to ensure that students of MMU are able to sign their attendance directly onto the system. Lecturers will generate a QR Code during class while students sign in their attendance using their mobile phones.


By the end of the trimester, lecturers will be able to track and view the records of their students’ attendance through CaMSys.


Every staff/student is provided with an official MMU Email powered by Google. It is used as an official means of communication. Please use IDM credential to access to the email.


You may access the email here

Wireless Network

eBfi@MMU is wireless service powered by TM which available throughout campus; Cyberjaya and Melaka. To access to the service, please connect to SSID “eBfi@MMU” through your device.

You may find guidelines here.

Virtual Private Networks (VPN)

VPN allows staff/student to connect to University Local Network (Intranet) from an outside location. Kindly login using your IDM credential. Please follow the instruction set in the Guidelines here.


CaMSys is a comprehensive campus solution for Student & Academic related system. It supports the full student lifecycle from prospects through enrolment to alumni management. Some of the modules encompasses in CaMSys are:

    • Course Enrollment and Subject Registration
    • Online Application of Credit Transfer
    • Viewing of Timetable
    • Examination Results
    • Student Fee Management

You may access the CaMSys here.
Also accessible from the mainpage of Online Portal.
Kindly login using your IDM credential

Service Desk

Service Desk is a system that manages MMU user’s service request, incident and complaint. You may access the system at the MMU Online main page. Kindly login using your IDM credential.

Guidelines can be viewed here.

You may access the Service Desk System here.
Also accessible from the mainpage of Online Portal.

ID Management (IDM)

IDM is a comprehensive User Lifecycle Management System, which manages student/staff from new registration/employment to graduation/resignation based on their role matrix. To activate your IDM, kindly go to the following Portals


  1. For Student, click here 
  2. For Staff, click here

You may find more guidelines here.

AV System

We provides audio video services for academic and administrative purposes i.e CPU, monitor, projector screen, sound system, projection system, microphone, digital signage or any system that related with audio/visual at classroom, halls, selected labs (NMES Lab Cyberjaya and NMES Lab Melaka) and meeting rooms. This service excluding supporting staff, internet network and phone line services.

Event Coverage

Why should you have to worry about the audio visual elements of your next event, when what you should be thinking about is the event itself? We can assist you to provide Audio Visual and Video Production for internal and external event coverage. Our services inclusive of sound and visual system, Multi and single camera Production and video recording with supporting staff. You may request the technical support for the event through Online Service Desk or directly to our office at least 3 days in advance.

Video Conferencing

We provides and support for staff of the MMU to conduct virtual face-to-face meetings to enhance their teaching and learning, research, or other business at the University. Video conferencing Services inclusive of tele- conferencing and skype for academic and administrative purposes at designated venues i.e halls and meeting rooms. It can be requested by submitting a ticket through the Online Service Desk and email to

AV Loan Services

We provides equipment for rental / loan to staff and student of MMU for an event or class. The equipment that available are video camera, portable projector, projector screen, PA systems, microphones and other AV equipment. Equipment is available on a first-come, first-served basis. The requester need to fill up the form and submit it to the MSU Office during Office Hour. Kindly take note that we have the right to reject the request if the form details are not complete. You may download the form from MMU Online Portal.


For MMU students, after you got the approval from the MSU Staff, kindly logon to the Online Service Desk and submit the ticket.We strongly recommend that you make reservations at least 3 days in advance.


Managed Print Services (MPS) is operated by FUJIFILM Business Innovation Asia Pacific Pte Ltd that manages all aspects including device management, user authentication, software solution and pro-active monitoring for printing/copy/scan/fax activities for the staff of the University.


FUJIFILM welcome all customer enquiries. You may reach their support service through:

  • Customer Service Hotline : 1300-88-1163 (For Equipment & Software)



General Lab

We provide general computer lab for student and staff that is fully equipped with:

  • Air condition
  • Tables
  • Chairs
  • Whiteboard
  • Projector
  • Wi-Fi Access
  • Computers (Updated Window10)

The operating hours is between 08.30am to 6.00pm and located at:

  • Melaka – Penta and Sigma Lab, D3 Building
  • Cyberjaya – 2nd Floor, Wing C, Faculty of Engineering (FOE) Building