I forgot my password, what should I do?
Pre-requisite: Please get your Security Question and Answer ready.

Please follow the Step-By-Step Guideline:

Step 1:      Access to IDM SPM (https://spm.mmu.edu.my/sspr/private/Login)

You will be directed to this window

Step 2:      Hit the “Forgotten Password” button.

You will be directed to this window.

Step 3:      Enter your Student ID and hit “Search” button.

You will be directed to this window.

Step 4: Insert your Security Question and Answer. Hit “Check Answers” button.

You will be directed to this window.

Step 5:      Insert your new password and confirm the password. Hit “Change Password” button to complete the process.