Business Operation and IT Governance (IToG) is established to manage the IT administrative and operation of ITSD, provide customer service support to MMU communities and IT Governance’s compliance in ensuring the IT business continuity for the university. The IToG is responsible to formulate IT Governance Policies and procedures and align with the TM IT Governance and Regulatory Controls. It is tasked to drive the awareness and control to ensure the desirable behavior in the use of IT in the university.